Shipping Policy

Key Information

Order Cut Off Time
15:00 GMT

Processing Time
1 to 2 business days. Monday to Friday.

Delivery Time
6 to 10 business days. Monday to Friday.

Total Estimated Delivery Time
7 to 12 business days.

Free shipping on all orders.

Shipping Details

Orders placed before 15:00 GMT are processed the same business day.
Orders are prepared and dispatched within 1 to 2 business days.
After dispatch, delivery takes 6 to 10 business days.
Shipping operates Monday to Friday.

Shipping costs

We provide free shipping on all orders.

Order delays

While we aim to deliver orders on time, unexpected delays may occur due to external factors.
If your order takes longer than expected, you can contact us for updates.

Email: contact@icyboo.com

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, please contact us.

Email: contact@icyboo.com

Cancelling orders

If you need to cancel your order before it is shipped, please contact us by email.
If the order has already been dispatched, you can initiate a return once it is delivered.

Company Name
ICY ECOMMERCE LTD

Company Number
15655303

Registered Office Address
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email
contact@icyboo.com

Phone
+31 6 10033432

BUSINESS HOURS

Monday to Friday
09:00 to 18:00 GMT